SATTE : Travel Mart 2008

Travel Mart 2008, Travel Exhibitions Asia

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SATTE-Samsung Industry Poll
SATTE conducted a cross-industry poll across different segments. Each segment voted for the other. More than 300 CEOs of the travel and tourism industry exercised their preference in selecting top performers and drivers of the industry. Hoteliers were asked to poll for the best tour operator and top inbound tour operators were asked to express their preference for the most professional hotelier, the best domestic destination and the best products.

Similarly, outbound operators had to choose the best international destination and airlines judged top agents with NTOs identifying the best outbound tour operator. In each segment, respondents were asked to give three choices: Most preferred, second nominee and third nominee. Interviewees had to send in their opinion by April 2. However, considering requests by industry stalwarts, the closing date of the poll was extended by another week.
Based on the opinion poll, SATTE awarded hotels, tour operators, domestic and international destinations, domestic and international airlines. The award for top business, heritage and beach hotel were clinched by Leela Palace, Bangalore; Umaid Bhawan Palace, Jodhpur and The Leela Goa respectively. The heritage hotel category award witnessed a lot of repositioning during the entire poll period. Till the first phase of poll, it was Samode Palace which was heading for the top position. However, after the extension of the poll date, Umaid Bhawan Palace emerged the winner with 121 points pushing Samode Palace to the second spot with 102 points.

Kerala maintained its supremacy from the beginning, ultimately bagging the top domestic destination award with 212 points, leaving the second position for Goa with 174 points. In the top international destination category, Singapore with 105 points remained far ahead of the second spot that went to Malaysia with 67 points.

In the aviation sector, there was a neck-and-neck fight between Jet Airways and Kingfisher Airlines for the top spot in domestic airlines. However, Jet Airways, with 200 points, piped Kingfisher Airlines (199 points) to the post, with a single point separating the two. For the most dependable airline award, it was the good old Indian (Airlines). In the top international airline category, Emirates with 129 points beat Singapore Airlines in the final round by a margin of 23 points. During the first phase of poll, which was to be closed on April 2, Singapore Airlines had emerged the winner. However, in the extended period, Emirates Airline surged ahead.

In the tour operator’s category, the top honours in the MICE, business travel, leisure and outbound segments went to Creative Travels, Carlson Wagonlit Travels, Le Passage to India and SOTC respectively, while HRG Sita bagged the best travel agent award. Kumarakom Lake Resort and Amanbagh together were awarded in the best new product category. Other aspirants in this category included recently opened Radisson Kumarakom, Ista Bangalore, Casino Group’s Swaswara, Baghvan, among others.
 
 
V.K. Gulati of Indian Airlines Ram Kohli of Creative Travels
 
Vanita Saxena of Leela Hotels Gulam Naqshband of LPTI
 
Subir Ahluwalia of Jet Airways Medhavi Pande of Kumarakom Lake Resort
 
Vinay Malhotra of Emirates Kenneth Lim of Singapore Tourism
 
Top Business Hotel - Leela Palace, Bangalore
Top Heritage Hotel - Umaid Bhawan Palace, Jodhpur
Top Beach Hotel - The Leela Goa
Top Domestic Destination - Kerala
Top International Destination - Singapore
Top Domestic Airline - Jet Airways
Most Friendly Airline - Indian
Top International Airline - Emirates
Top Tour Operator in MICE category - Creative Travels
Top Tour Operator in Business Travel segment - Carlson Wagonlit
Top Tour Operator in Leisure segment - Le passage to India
Best Travel Agent - HRG SITA
Best Outbound Tour Operator - SOTC
Best New Product - kumarakom Lake Resort and Amanbagh
 
 
 
 
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